Information We Collect

We collect the following types of information when you use our Website:

a. Information you provide directly:

Name, email address, phone number, and mailing address when you contact us, request a quote, subscribe to our newsletter, or fill out a service request form.

Project or service details you provide when requesting electrical or related services.

b. Website usage data:
We use tools such as Google Analytics to gather non-personal information, including IP address, browser type, device information, and operating system. This helps us understand how visitors use our site and improve user experience. This data is anonymous and does not identify individual users. Learn more about Google Analytics here.

How We Use Your Information

We use collected information to:

1. Provide and improve services: Deliver the electrical, installation, repair, and related services you request.

2. Process transactions: Ensure your service requests and payments (if applicable) are properly handled.

3. Communicate with you: Respond to inquiries, send updates, or provide quotes.

4. Marketing & updates (Email/SMS): Send emails or text messages with company updates, promotions, and follow-ups related to your service requests.

SMS & Email Communications

To comply with the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act:

• By providing your phone number or email address, you consent to receive service-related messages, appointment reminders, and occasional promotional offers from CU Solutions.

• You can opt out of promotional texts at any time by replying STOP. For help, reply HELP. Standard message and data rates may apply.

• You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link at the bottom of any email.

• We will never charge you for receiving texts or emails, and we will not share your contact information with third-party marketers.

How We Protect Your Information

We use a variety of security measures to maintain the confidentiality and integrity of your personal data. Your information is only accessible to authorized personnel who are required to keep it confidential.

Information Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

• Trusted service providers who help us operate our website or deliver services, provided they agree to keep information confidential.

• Legal authorities, when required by law, to protect our rights, property, or safety.

• Non-personal, aggregated visitor information may be shared for marketing or analytics purposes.

Third-Party Links & Services

Our website may include links to third-party sites. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any personal information.

Remarketing & Advertising

We may use third-party remarketing tools (such as Google Ads) to display targeted advertisements to users who have previously visited our website. These tools use cookies but do not collect personally identifiable information.

Compliance with Privacy Laws

• Online Privacy Protection Act (OPPA): We comply with applicable privacy laws and will not share your personal data without consent.

Children’s Privacy (COPPA): We do not knowingly collect personal information from children under 13. Our website and services are intended for individuals 13 and older.

Service-Related Information

To provide electrical and related services, we may request specific project details. In some cases, limited financial or property-related information may be needed (e.g., for service estimates or project planning). This information is used only for service purposes and is not shared outside our company except when necessary to complete your request.

Online Policy Only

This Privacy Policy applies only to information collected through our website and not to offline interactions such as phone calls or in-person services.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our Contact Page or by using the details provided on our website.